We want our customers to be satisfied with their purchases. However, if you change your mind or would like to exchange for another item, , please send an email to support@elitechus.com

If you want to return for a refund, you may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

After you have shipped your return, please notify us by email and provide the return tracking number. This allows us to monitor the return shipment and process your refund as soon as the returned item is received. Failure to provide the return tracking information may result in delays in processing your refund.

You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases, you will receive your refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).