We want our customers to be satisfied with their purchases. However, if you change your mind or would like to exchange for another item, , please send an email to support@elitechus.com
If you want to cancel the unshipped order, please send an email to support@elitechus.com. We will reply to you within 24 hours. After getting your confirmation, the order will be canceled immediately and the refund will be returned to your card within 1-10 days. It depends on the processing time of your bank.
If you want to return for a refund, you may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
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